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Results

Measurable Improvements Across
Manufacturing, Supply Chain, & Operations
Increased Fulfillment Productivity by 71%

Improved warehouse productivity from 2.8 to 4.8 orders per labor hour, reducing fulfillment costs by 41%, increasing products picked per labor hour by 115%, and saving more than $300,000 annually in labor costs.

Reduced Service Order Rates by 50%

Reduced customer defect rates by 50% within three months through the implementation of standardized work, employee training, and improved quality processes.

Packaging Optimization

Implemented engineered packaging driving savings of $50,000 annually in packaging materials, reducing pack labor per order by 20%, and decreasing damaged product by 28%.

Increased Engineering throughput by 40%

Designed a standardized library of pre-approved drawings, increasing engineers weekly throughput by 30–40% while improving consistency and reducing design effort.

Restored On-Time Production

Resolved production bottlenecks that had delayed a major product launch by as much as six weeks, allowing the collection to become the company's top-selling product line.

Expanded Global Manufacturing Capacity

Transitioned domestic manufacturing to strategic international production partnerships in Egypt, the Philippines, and China, increasing annual project capacity from 3 projects to 22 projects within 18 months.

Built UL Product Compliance Program

Partnered directly with Underwriters Laboratories engineers to develop documentation and certification processes, allowing products to achieve and maintain UL compliance.

Designed a 100,000 sq ft Distribution Center

Designed the operational layout for a new distribution facility including:

  • Selective pallet racking

  • Pallet flow storage

  • Carton flow pick modules

  • Dock configuration

  • Conveyor systems

  • Warehouse workflow

Built Company-Wide Safety Programs

Developed comprehensive safety systems including:

  • Employee Health & Safety Manual

  • Emergency Action Plan (EAP)

  • OSHA-compliant forklift certification program

  • Safety documentation and procedures

Achieved Regulatory Safety Compliance

Worked directly with OSHA and the Salt Lake City Fire Department to bring operations into compliance, avoiding an estimated $150,000 in potential fines while improving workplace safety.

Multiple Warehouse Management System (WMS) Implementations

Successfully led multiple WMS implementations, including system selection, process design, testing, training, and operational go-live to improve inventory accuracy, scalability, and warehouse performance.

Carrier Rate Shopping & Shipping Optimization

Implemented multi-carrier rate shopping to automatically select the most cost-effective shipping option for every order, reducing transportation costs by an average of 15% while maintaining service levels.

Freight Contract Negotiations

Negotiated strategic carrier agreements with UPS, FedEx, and regional transportation partners, reducing annual shipping costs by approximately 20% while improving service levels and operational flexibility.

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